So, have you decided to try your hand at providing mobile notary services by becoming a Notary Signing Agent? Remember, a successful Notary Signing Agent is ever diligent in maintaining and exuding an air of professionalism. You must know your business, know your clients, know your local geography, be flexible, be prompt and pay attention to detail.
Your work is not finished when you leave the borrower. Communication does not stop at the end of a loan signing. Return documents promptly after a loan signing and follow through with your client to make sure all is in order as expected. The Notary Signing Agent must be available to assist with any problems that may arise even after the loan signing. Communication with your clients is imperative in this regard. You must provide your clients with the highest standard of quality service in order to retain your business as an NSA.
There is no better way to lose a client than being anything other than professional. Lending institutions count on Notary Signing Agents as a vital link in the process of "completing" what they started. As a Notary Signing Agent, your livelihood, as well as theirs, depends upon YOU and the job you do. A professional does not miss appointments or overlook critical details. Remember that you are helping to put together deals in the multi-millions for lenders by performing multiple loan signings. With all the documents an NSA must handle, the Notary must be vigilante to verify that all signatures, initials, dates and notarizations have been executed properly.
Stay on top of the latest trends in real estate. It wasn't too long ago that Equity Lines of Credit were unheard of – now they are commonplace. Stay on top of the real estate market and be familiar with the areas that are being developed. Development means more sales, more sales mean more loans and more loans mean more loan signings. Don't let your knowledge of the industry become stagnant – after all, it is the basis of the Notary Signing Agent's trade.